Terms & Conditions

Ts&Cs for SassyDresses.ie

  • All orders placed before 14.00 GMT (Monday – Friday) are dispatched the same day.
  • Orders placed after this or on weekends are shipped the next working day. Delivery within Ireland takes approx  2-3 days please allow extra time for busy periods ! and this is only a guideline , might take longer.
  • If urgent please write on order so we can send tracked ,95% arrives next day, it is not guaranteed and only applies to orders over €50  (we don’t deliver on Saturdays) These time frames do not apply during peak season (Black Friday , Christmas etc.)
  • Local pickup is for the showroom located in Skibbereen ,West Cork ( please see facebook for opening hours ) .

If you are not completely satisfied with your purchase please return item to us in their original condition with labels still intact within 14 days of receipt.   We will issue a full refund (excluding delivery) some items will be deducted €6 if they are heavy ,or exchange for a different size or colour if available.If you have been given free postage and decide to return one or more item , our  post costs are deducted from the refund .

Any item that is soiled and/or damaged (including excessive odour of perfume ,smoke or fake tan) will not be refunded and any returned items will be resent back to the original delivery address.

  • You have 14 days from receipt of the item to return it to us. 7 days on Sale Items . Returns will NOT be accepted outside of 14 days.
  • The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. Cheapest way to return is by using a pre paid bag at the post office which costs €6 
  • The cost of returning the item to us is your responsibility

Please be aware that return postage fees cannot be refunded unless the reason for the return of the goods was due to an error made by us. If the error is ours we will then refund postage costs up to a maximum of the postage price you originally paid on your order. Goods returned after the date shown on your delivery note cannot be refunded.

UK Returns ( please note gift on returns form and to the value of £30 ) or else duty will have to paid by you  .(Irish Revenue’s AIS (Automated Import System) presently does not differentiate between a sale of goods, returned goods, commercial samples, VAT exempt etc. 

If YOUR ORDER IS WRONG OR FAULTY
If your order is Wrong or Faulty please email  with your name, order number, item name, within 14days of purchase .We will then despatch the correct item if it is in stock for you on a next day service after we have received and processed your wrong/faulty item.
We will also refund you your shipping cost for your item.

Can I exchange items?

Yes – we will exchange items due to incorrect sizing as long as it is still in ‘as new’ condition.

We only offer exchanges of the same product in a different size and/or colour.

Exchanges can take up to 7 days to be processed and once it has been approved, we will send out the replacement item to you free of charge.

If we are unable to exchange an item, we will offer a full refund (excluding the original shipping and handling cost)

You may only make an exchange on the same item once.

The latest acceptable date for returns is 14 days after you receive your order.  All goods should be returned via a traceable service to:

Sassydresses

51 North Street

Skibbereen

Co.Cork

Ireland

P81 TN20

All sale items must be returned within 7 days of receipt.

Free delivery promotions only apply to the Republic of Ireland Standard Delivery.

 

Thanks For Shopping @ www.sassydresses.ie